Privacy Policy

1. Introduction

Axxel Tech Ltd., a company incorporated in the British Virgin Islands (“Axxel”, “we”, “us”, or “our”), respects your privacy and is committed to protecting your personal data.

This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use the Axxel platform, including any Telegram bot, web interface, APIs, or related software (the “Platform”).

2. Data Controller

Axxel Tech Ltd. is the data controller responsible for your personal data.

Contact: info@axxel.ai

3. Information We Collect

We may collect the following categories of information:

(a) Identifiers

• Email address
• IP address
• Device information
• Wallet public addresses

(b) Blockchain-Related Data

• Public wallet addresses
• On-chain transaction metadata
• Trading configuration parameters
• We do not collect or store private keys or seed phrases.

(c) Usage Data

• Platform interactions
• Bot configuration settings
• Feature usage patterns

(d) Communications

• Messages sent to support
• Service-related communications

4. How We Use Your Information

We process your information to:

• Provide and operate the Platform
• Enable automated configuration features
• Improve performance and user experience
• Respond to support inquiries
• Detect fraud or misuse
• Comply with legal obligations

We do not use your data to provide investment advice or regulated financial services.

5. Legal Basis for Processing (Where Applicable)

Depending on your location, we may process personal data on the following bases:

• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• Consent (where required)

6. Non-Custodial Nature

Axxel operates as a non-custodial software interface.

We do not:

• Store private keys
• Access seed phrases
• Custody digital assets

Blockchain transactions occur on third-party infrastructure.

7. Sharing of Information

We may share information with:

• Infrastructure providers (e.g., hosting, wallet SDKs, analytics)
• Service providers bound by confidentiality
• Legal authorities when required by law
• Successors in the event of corporate restructuring

We do not sell personal data.

8. International Data Transfers

Your data may be processed in jurisdictions outside your country of residence, including jurisdictions with different data protection laws.

Where required, we implement appropriate safeguards.

9. Data Retention

We retain personal data only as long as necessary for:

• Providing the Platform
• Maintaining security
• Fulfilling legal obligations

Account-related data is retained while your account is active and for a reasonable period thereafter.

10. Cookies and Tracking

We may use cookies or similar technologies for:

• Platform functionality
• Analytics
• Security

You may manage cookie preferences via your browser settings.

11. Your Rights

Depending on applicable law, you may have rights to:

• Access your personal data
• Request correction
• Request deletion
• Object to certain processing
• Withdraw consent

To exercise your rights, contact: info@axxel.ai

12. Data Security

We implement reasonable technical and organizational safeguards to protect your information.

However, no system is completely secure, and use of the Platform is at your own risk.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

14. Contact

Axxel Tech Ltd.

Email: info@axxel.ai